Privacy Policy
Effective date: [01.05.25]
This Privacy Policy describes how Titan CRM (“we”, “our”, or “us”) collects, uses, and shares information when you use our services, including our website and internal platform.
1. Information We Collect
We collect data exclusively for internal business purposes and advertising performance analysis. This includes: Advertising Data: information retrieved from Meta (Facebook) Ads Manager such as ad performance metrics, campaign data, spend, impressions, and conversions. Account Information: when you connect a Facebook account, we may collect your public profile (name, email) and related business account details. Usage Information: technical data like IP address, browser type, and interaction with our platform.
2. How We Use Your Information
We use the collected information to: Analyze advertising performance; Generate internal reports for business optimization; Provide and improve CRM functionality; Ensure platform security and integrity.
3. Facebook Platform Data Use
If you connect a Facebook account: We access only the data you explicitly authorize. We do not use Facebook data for any unrelated purposes. We do not share Facebook data with third parties. All data is used in compliance with Meta’s Platform Terms.
4. Data Sharing
We do not sell or rent your data. We may share it only with: Internal staff and authorized roles within your organization; Service providers assisting in infrastructure and analytics; Authorities, if legally required.
5. Data Retention
We retain advertising data only as long as needed for reporting, analysis, and internal CRM operations, or as required by law.
6. Security
We implement reasonable measures to protect your data. However, no system is entirely immune from risks.
7. Your Rights
You can request: Access to your personal or advertising data; Deletion of any stored data; Revocation of platform access (e.g., disconnecting Facebook integration). To do so, contact us at info@titan-crm.com.
8. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page with the new effective date.
9. Contact Us
For questions about this policy or your data, contact: Email: info@titan-crm.com